Secure Login at Plinko

We provide a simple login flow to give you quick access to your account while maintaining strong security. To sign in, enter the email address or phone number registered with your account and your password. If you have enabled two-factor authentication (2FA), you will be prompted to enter the verification code from your chosen authentication app or the SMS message. Sessions are managed to maintain security on shared devices and to reduce the risk of unauthorized access.

For persistent sessions on trusted devices, you may choose the 'Remember this device' option. We advise against selecting this option on public or shared devices. Our login page also includes links to reset your password and to start account recovery. If you experience difficulties during the login process, our support team is ready to help through secure verification steps.

• Enter registered email or phone number and password
• Complete 2FA if enabled
• Use account recovery if you forget credentials
• Avoid saving credentials on public devices
• Contact support for account issues

We strongly encourage users to create a unique and complex password that is not used on other services. A secure password consists of a mix of uppercase and lowercase letters, numbers and symbols, and should be at least twelve characters long. Never share your password with others, and avoid storing it in insecure places. Using a reputable password manager helps keep your credentials safe while making it easier to use different strong passwords across services.

In addition to a secure password, we recommend enabling two-factor authentication. 2FA adds a robust second layer of defense by requiring a time-based code from an authentication app or a verified SMS message in addition to your password. If 2FA is enabled, even if someone obtains your password, they will not be able to access your account without the second factor. We provide clear instructions in account settings to enable and manage 2FA.

• Use unique, long passwords (≥12 characters)
• Enable two-factor authentication (2FA)
• Do not reuse passwords across sites
• Use password managers to store credentials securely
• Log out from shared or public devices

If you forget your password, use the 'Forgot Password' link on the login page to start the recovery process. We will request verification via your registered email address or mobile number to confirm your identity. This may include sending a one-time code or a password reset link; follow the instructions precisely to set a new secure password. For safety, we limit the number of reset attempts and implement monitoring to detect suspicious activity during recovery.

If you do not have access to the registered email or phone, contact our support team and be prepared to complete additional verification steps. These steps may include providing documentation or answering security questions to confirm ownership of the account. We handle all recovery requests with strict privacy and care to protect your personal data while restoring account access promptly.

Phishing attempts often try to trick users into revealing login credentials by imitating official communications. We will never ask for your password via email or chat. Official messages from our team will come from verified addresses and will never contain requests to send passwords or full 2FA codes. When in doubt, access your account directly through the official Plinko site or contact support through verified channels.

Check URLs carefully before entering credentials and look for the secure padlock icon in your browser address bar. Avoid clicking links in unsolicited messages. If you encounter suspicious activity or messages claiming to be Plinko, forward the message to our security team immediately so we can investigate and protect other users.

We manage user sessions to balance convenience and security. Sessions will automatically expire after a period of inactivity to reduce exposure on unattended devices. If you access your account on multiple devices, you can review and revoke active sessions in account settings. For maximum safety, regularly review your active sessions and log out from devices you no longer use.

On mobile devices, keep your operating system and apps up to date to benefit from the latest security patches. Avoid installing unofficial or modified versions of apps and only install applications from trusted stores. Use biometric locks where available and set up screen locks to protect your device from unauthorized physical access.

Contact our support team immediately if you notice unauthorized activity, unexpected withdrawal requests, or receive suspicious communications allegedly from our staff. Prompt reporting helps us secure accounts, reverse fraudulent transactions where possible, and prevent further incidents. We respond quickly and follow secure verification procedures to ensure we are assisting the rightful account owner.

When contacting support, avoid sending passwords or full 2FA codes. Our team will request only information necessary for verification, such as partial account details or confirmation of recent activity. If a support request requires document submission, we will use secure channels to receive and process personal data in compliance with privacy standards.